The Kenya Motor Repairers Association (KEMRA) has been in existence since
2002 when it was incorporated and represents the interests of the vast majority
of the formal motor body
repairers market in Kenya. Its Vision is to be an
institution of excellence in providing advisory, expertise, information and
support to all stakeholders in the motor industry in the region.
- Advancement of Member’s welfare
- Quality Assurance
- Improvement of Standards in the Motor Industry
- Make the life of Motorists safe
- Contribution towards policy formulation
OUR CORE VALUES
- Being true to your word
- Abiding to the code of conduct/rules and regulations
- moral obligations, No corruption
- Quality policy
- Believing in offering the best
KEMRA trains members and their staff to develop and improve skills and
other capacities, commissions studies, and Researches on matters
concerning the industry through partnerships with the Government and
KEMRA also provides a central forum to discuss common issues and
represents industry interests and establish linkages and work with other
persons or bodies to further the objectives of the association.
As a lobby group, KEMRA is engaged in correspondences as well as
discussions with the different stakeholders in the industry. Some of the
stakeholders working closely with KEMRA include the Ministry of
National Planning and Vision 2030, Kenya Bureau of
Standards and Motor Assessors Association of Kenya (MAAK).
Others are the Association of Kenya Insurers (AKI), the National
Association of Kenya Investigators (NAKI), the Business Advocacy Fund
(BAF),and other professional bodies.
One of the linkages KEMRA has with Government agencies is Kenya
Bureau of Standards (KEBS) Technical Committee on road vehicles (TC
122).This committee is involved with developing standards on road
KEMRA was invited to sit in TC
122 when the committee participated in
the development of code of practice on importation of used automotive
spare parts referred to as Kenya standard dks21902009.
KEMRA also plans to partner with KEBS in order to develop standards
for body shop repairers. The development of these standards will help
streamline the industry and ensure only qualified personnel run garage
businesses. This will ensure quality, professionalism and public
confidence in the industry.
KEMRA is working together with other stakeholders in the industry to
develop good work ethics and to ensure that there is professionalism.
Working groups have been developed and regular meetings take place to
discuss issues that affect the different stakeholders. This has led to the
signing of the Memorandum of Understanding (MOU) between KEMRA,
MAAK, NAKI and AKI.
The document gives guidelines towards developing standards and
benchmarks on fees, painting charges, labor, re
investigation reports, fee payment among others. Other terms of
reference to be worked on were to come up with best practices in
management of motor claims, to come up with recommendations on how
to minimize fraud as well to enhance information sharing among the
stakeholders. However, the
experience has not been encouraging.
The memorandum of understanding has not been honored and there is a
lot of malpractice still going on. This is as a result of the delay in
payments and stakeholders not honouring the agreement. KEMRA still
intends to reengage the stakeholders and continue to lobby vigorously
through various channels among them the media to make players
understand the importance of honoring the agreement and working
The Business Advocacy Fund is also helping KEMRA through funding
and training in advocacy. This will help KEMRA to be better negotiators
and achieve the dream of running their businesses Professionally and in
a friendly environment. Furthermore, one of the challenges that stalk the
auto repair industry in the country is the issue of roadside garages.
These makeshift Garages have created an image to the effect that the
auto repair sector is random and disorganized. KEMRA strives to
streamline this image by ensuring that all of its members are vetted
before joining the association.KEMRA has a grading criteria and a
technical committee to ensure only garages that meet the minimum
grading criteria for entry are taken on board. This is the dividing line
between KEMRA garages and roadside ones.KEMRA garages operate in
enclosed premises with a roof and adequate security. The business has
to be insured against theft and fire and has to have the necessary.